After Hours Help

After Hours Help

Our afterhours help is for Pipeline's existing clints only.

Is your Pipeline system not working?

When is our after hours help line available?


Monday - Friday


Please contact us in the contact box below or by email afterhourshelp@pipeline.net.nz


​We are available from 4pm to 8pm.


Weekends and public holidays


Please contact us in the contact box below or by email afterhourshelp@pipeline.net.nz.


We are available from 10am to 4pm.


​Please note we are not available on Christmas Day or Boxing Day

What assistance can I expect?

Our after hours assistance is via email or the link below.

​Most issues can be solved via email advice, once you email you will be asked a series of questions and given technical advice.

​​If a visit is required we will visit your home within 72 hours.

​Contact us for after hours assistance


After Hours Contact Form

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