Our afterhours help is for Pipeline's existing clints only.

Is your Pipeline system not working?

​It is Pipeline's policy to have a service technician visit your home within 72 hours of first being notified of any issues that aren't able to be rectified via email or phone.

When is our after hours help line available?

Monday - Friday

Please contact us in the contact box below or by email info@pipeline.net.nz.

​We are available from 4pm to 8pm.

Weekends and public holidays 

Please contact us in the contact box below or by email info@pipeline.net.nz.

We are available from 10am to 4pm.

​Please note we are not available on Christmas Day

What assistance can I expect?

Our after hours assistance is via email or the link below.

​Most issues can be solved via email advice, once you email you will be asked a series of questions and given technical advice.

​​If a visit is required we will visit your home within 72 hours.

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After Hours Contact Form