Our afterhours help is for Pipeline's existing clints only.

Is your Pipeline system not working?

When is our after hours help line available?

Monday - Friday

Please contact us in the contact box below or by email info@pipeline.net.nz.

​We are available from 4pm to 8pm.

Weekends and public holidays 

Please contact us in the contact box below or by email info@pipeline.net.nz.

We are available from 10am to 4pm.

​Please note we are not available on Christmas Day

What assistance can I expect?

Our after hours assistance is via email or the link below.

​Most issues can be solved via email advice, once you email you will be asked a series of questions and given technical advice.

​​If a visit is required we will visit your home within 72 hours.

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After Hours Contact Form